- We will arrange the shipment every Wednesday. （For orders which we will can ship from amazon EU/US warehouse, the shipment will be arranged every day. ）
1. Only for the customers who couldn't purchase EarFun products on amazon US, Europe and Japan.
2. If you can purchase on amazon(US, Europe, Japan), Pls buy on amazon directly, you will can receive within 1-5 days, faster and best works for you.
- What countries do you ship to?
European countries (Free Shipping for EarFun Air)
Germany, the United Kindom, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Israel, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Ukraine, Denmark, Luxembourg, Austria, Italy, Czech Republic, Belgium, France, Poland, Netherlands, Spain, Russia, Bulgaria
AsiaSingapore, Malaysia, South Korea, Hong Kong, Macao, Thailand, AustraliaSouth AmericaBrazil, Colombia, MexicoNorth AmericaUnited States, CanadaMiddle EastUnited Arab Emirates, Saudi ArabiaAfricaSouth Africa
Due to the COVID-19, the flights are suspended, so we closed the shipment to some countries. No worries, we will come back asap.
For Australia, there maybe delays.
For Brazil, pls kindly leave your TAX ID when filling in the shipping information.How long does delivery take?
3-7 business days.--Singapore, Australia, Thailand, Hong Kong
-Other country, 7-15 business days
- I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
- Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
- What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org.